Medical Assistant for Friendly Leading Neuropsychiatric Practice in NJ

About the Practice…

The Whole Psychiatry & Brain Recovery Center fee-for-service (no insurance) neuropsychiatric and functional medicine practice. Our patients come from around the country because of the thorough workup and great results that are available to them. We don’t work with substance users or severely mentally ill patients.

Our team is friendly, supportive, enjoyable to be around.

We need an experienced smart Medical Assistant. You will work in conjunction with Dr. Hedaya and our friendly administrative staff.

The Position…

• Work with cutting-edge treatments in mental health, functional medicine, and neurology—all while enjoying a beautiful office (large windows that open) that is minutes from the beach, and 75 minutes from NYC
• Comfortable hours from 9 AM to 3:30 PM (some flexibility required).
• You’ll provide comprehensive patient support through multiple communication channels, maintain detailed documentation, and serve as a vital liaison between patients and Dr. Hedaya, making a meaningful difference in patients’ healthcare journeys while being part of an innovative caring medical practice.
• Benefits available include contribution to health insurance, profit-sharing/401K, free parking, training

Position Requirements and Responsibilities

Medical background required (e.g., MA, CNA, LPN, RN, APRN)
Participate in all of Dr. Hedaya’s patient consultations, ensuring a seamless experience.

Documentation Excellence

1. Create detailed, accurate appointment notes and personalized action plans for patients with efficiency and precision.
2. Maintain comprehensive, up-to-date laboratory tracking documents in Excel.
3. Maintain well-organized patient information in Dropbox.
4. Maintain meticulous organization of clinical documentation, including:
5. Consultation notes
6. Patient records
7. Task lists
8. Laboratory schedules
9. Treatment information within the Dropbox environment.

Patient Coaching & Support

• Conduct proactive check-ins with patients between appointments via phone and email to ensure treatment adherence and address concerns.
• Guide patients through specialty laboratory testing procedures and treatment protocols.
• Escalate any clinical concerns to Dr. Hedaya promptly
• Cultivate positive relationships among patients, team members, and Dr. Hedaya.
• Provide timely reminders for upcoming laboratory assessments and offer knowledgeable guidance on supplement protocols.
• Deliver compassionate emotional support to patients and families navigating complex treatment journeys.
• Connect patients with reliable supplement resources to enhance treatment outcomes.

Best suitable for someone who…

• Has years of experience doing medical assistant work
• Wants job satisfaction
• Is a fast learner and clear thinker
• Has an outgoing personality
• Is familiar with Functional Medicine

Our work environment includes:

~ Positive vibe staff and office space
~ Well-paced schedule
~ Big windows that open in all offices

Good Hours…

Monday – Friday 9 – 3:30 (some days the hours may vary a bit)

All candidates who wish to be considered for the position must first complete a free online “CNS Vital Signs” test which shows how you think. It is NOT a personality test.

We only interview candidates who follow through and take this test. This test will help us determine if your skill set matches the needs of the position. It’s a fun simple test to take

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