Manager, Resources

Manager, Resources

Department: Medical Education Resources

Supervisor: Associate Director, Medical Education Resources

Status: Exempt, Full-Time

Location: Remote

Supervisory Responsibilities: Yes

Travel: 0-1 trips/year. May require work outside of standard business hours.

Pay Range: $97,000-$114,000/year

EEO: First/Mid-Level Managers & Officials

Position Summary

The Manager, Resources is expected to contribute to and influence the development of IFM’s programs, products, and education strategy. In this role, the Manager, Resources will work on programs, products, and initiatives, and provide oversight and guidance as needed to ensure the successful delivery of each educational asset and/or program. The manager will also work in collaboration with the supervisor on long-term strategies to support the Medical Education Resources team with day-to-day operational management. The Manager, Resources will anticipate internal and external challenges that may impact team workflow and bandwidth as well as research, recommend, and implement processes, products, and service improvements in collaboration with the supervisor. This role requires specialized expertise and knowledge in functional medicine and functional nutrition.

Essential Functions

Educational Asset Development, Management, Maintenance, and Licensing Support

• Monitors, coordinates, and supervises content development, desktop publishing, management, and maintenance of MER assets.
• Leads or supports planning, resourcing, budgeting, progress reporting, troubleshooting, and collaboration within and outside the MERS team as directed by supervisor.
• Collaborates within and outside the Medical Education Department to develop assignments, timetables, and responsibilities for team members, align with the organizational content strategy and other content teams, and to ensure that materials and resources are produced and delivered on time.
• Oversees the curation and evaluation of evidentiary sources and related content while ensuring quality and alignment with IFM Standards, copyright policy, citations database and other parameters in collaboration with the Standards team.
• Participates in ongoing training (evidence, copyright, branding, accessibility) critical to the development of content at IFM.
• Manages the implementation of and adherence to established standards and best practices for project management, intellectual property, branding and accessibility in MER products and processes, in collaboration with related teams and as directed by the supervisor.
• Ensures project results meet requirements regarding quality, reliability, schedule, and cost, including adherence to the Functional Medicine Standards and IFM Content & Evidence Standards; Monitors performance and recommends schedule changes, cost adjustments, or resource additions.
• Collaborates with staff members across departments, consultants, and reviewers to ensure that educational content is of high professional quality and incorporates elements of adult learning and instructional design, with an emphasis on outcome measures regarding identified learning objectives.
• Collaborates within and outside the MERS team on the development and evaluation of new educational assets and other products, as well as enhancements to existing products or strategic product extensions.
• Creates, maintains and updates MER program objectives and content; makes recommendations for revisions and improvements to course materials in collaboration with the eLearning Department
• Collaborates closely with the Project Management Office and its staff in the execution of the responsibilities and functions listed above.
• Develops Standard Operating Procedures (SOPs) for various processes and workflows and communicates updates to MER team members and other key stakeholders.
• Contributes to distribution strategies within the Strategic Partnerships & Innovation (SPI) and Contracts & Asset Compliance (CAS) teams; makes recommendations for inclusion in third-party licensing agreements.
• Leads, coordinates, and supervises the use and tracking of MER-specific assets in other IFM content and/or partnership licensing projects, as appropriate.
• Contributes to MER and other content development, management and maintenance, as needed.

Relationship Management

• Supports and develops relationships with IFM strategic partners to coordinate the dissemination and inclusion of IFM intellectual property.
• Participates in IFM online forums, webinars, and other interactive activities with partners and participants as needed.
• Acts as an ambassador for IFM during on-site and online events as needed, providing expertise, offering support, and receiving feedback from partners, attendees, and other third parties – through both formal and informal arrangements.

Supervision and Leadership

• Oversees and sets the workflow of direct reports by setting priorities and objectives with clear directions, communicating expectations, and ensuring comprehension; Provides training as needed.
• Responsible for managing and mentoring employees, providing personalized guidance, support and training on responsibilities as needed.
• Responsible for provides personalized, formal and informal feedback to direct reports early and often. Empowers direct reports through active listening to find solutions when problems arise, drawing teammates in to recommend solutions and offering support as needed.
• Conducts regular performance check-ins and collaborates with supervisor and direct reports to set short-, mid-, and long-term goals. Responsible for leading individuals and teams by providing clear direction, coaching and feedback.
• Demonstrates IFM’s Core Employee Values to build a culture of trust and respect.

Strategy Implementation

• Develops and implements procedures and processes for IFM’s products, products, and educational strategy.
• In collaboration with the supervisor, responsible for implementing the strategy and operations for IFM’s programs and products.
• Collaborates across departments to implement the content strategy and execution of IFM’s programs and products.

What We’re Looking For

• Advanced degree in health-related field from an accredited institution required.
• Experience managing and mentoring teams, onsite and/or virtual teams.
• Experience in medical writing and/or educational content editing and management.
• Experience with adult learning and instructional design principles.
• Experience in functional medicine or functional nutrition strongly preferred.
• Prior clinical experience preferred.
• Certification in medical writing preferred.
• Proficient in the curation, interpretation, and application of medical literature.
• Lead: Ability to lead individuals and teams by providing clear direction, coaching and feedback.
• Communication: Ability to communicate information in concise, actionable language and have the recipient understand the message whether orally or in writing; Advanced conflict resolution skills.
• Decision Making: Ability to make decisions guided by resource availability and functional objectives. Demonstrate data driven decision making combined with intuitive understanding and an ability to translate key insights to stakeholders and partners.
• Teamwork: Ability to collaborate with teams on communication processes, goals, schedules, and outcomes. Demonstrated ability to build and maintain positive relationships and actively contributes as a member of working teams to achieve results. Embodies the employee values to build, motivate and maintain healthy and functional teams.
• Adaptability: Demonstrates leadership during change and possesses an ability to inspire teamwork through innovation, utility, imagination, insight and reflection when priorities change course.
• Attention to Detail: Ability to be detail oriented and guide teammates to produce high-quality work that is thorough and accurate.
• Organizational Excellence: Demonstrated experience leading, taking initiative, ownership, and accountability for complex projects with multiple stakeholders to achieve stated milestones and objectives.
• Proficient with MS Office Suite (Excel, Outlook, Word, PowerPoint)ability to adapt to new technologies and software, including Adobe InDesign, Dropbox, Asana, Airtable, Articulate 360, and BioRender.

Our Advice

At IFM we believe some skills can be acquired. We are committed to creating an equitable, inclusive, and diverse organization and we consider all applicants with a wide range of experiences and backgrounds that are relevant and applicable. If you don’t see yourself fully reflected in all of the qualifications, we welcome you to inquire. With a willingness to collaborate, lead, inspire and innovate, you could belong at IFM!

What’s In It for You?

• Paid base medical, dental and vision insurance (dependent coverage offered at a competitive monthly premium)!
• Paid life insurance, short-term and long-term disability insurance!
• Two weeks’ vacation and two weeks’ sick leave accrued annually for new employees!
• Monthly work-from-home stipend!
• 401(k) with generous contribution!
• 14 paid holidays annually!
• Meeting-free Tuesday afternoons!
• Department budgeted job skills training!
• Complimentary registration to IFM’s educational programs!

 

Get to Know Us

The team at IFM is changing the way medicine is practiced and transforming the health (and lives) of millions of people around the world. Every single day, our teammates impact the quality of patient care through their unique roles that support the mission of our organization!

IFM has made it our mission to educate our employees on the importance of diversity, equity, and inclusion in the workplace. It is our goal is to create a culture of belonging rooted in recognition, expression, and valuing our team members’ voices.

Although a remote workforce, we believe in the importance of personal connections to build positive and collaborative working relationships. These connections are fostered through virtual team events, intentional development opportunities, and thoughtful benefits geared to support employees in their home offices. You can find members of IFM’s team in 26 states across the US!

Interested? Our team is hungry and inspired and we want you to be too. Strive to grow with us!

Interview Process

1.      You see this job posting, it piques your interest, and you apply!

2.      A member of our HR team reaches out to you to schedule an introductory phone screen.

3.      The hiring manager selects candidates (and possibly you!) to move forward with a virtual video interview and meet with members of the team.

4.      Our team is highly collaborative, and we want to ensure that you have a chance to interact with and meet our amazing team. So, bear with us, our interview process is subject to our team’s availability but rest assured, we are actively working to schedule your interview(s).

5.      We look forward to meeting you!

If you have any questions about your candidacy, please direct all questions to a member of the Human Resources Department so we can best respond to your inquiry!

Application Link: https://form.asana.com/?k=voIB3yhmWjw3Oeg5oNvOZA&d=23621163769225

Equal Employment Opportunity

The Institute for Functional Medicine, IFM, is a federal government contractor and an Equal Opportunity Employer. IFM invites all applicants to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status. As such, IFM invites you to voluntarily self-identify as a qualified individual, if applicable using the Voluntary EEO Form.

If you need accommodations during the interview process, please inform the Human Resources representative as soon as possible. IFM will make every effort to provide a reasonable accommodation(s) during the interview and hiring process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Completion of this information is voluntary and as such, adverse action will not be taken should you decide to not self-identify. The information you submit will be kept confidential.

Applicants Rights under Federal Employment Laws

FMLA: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

EEO: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EPPA: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

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