Clinical Content Developer – Medical Education Resources & Standards

Clinical Content Developer

Department: Medical Education Resources & Standards

Supervisor: Associate Director, Medical Education Resources

Status: Exempt, Full-time

Location: Remote

Supervisory Responsibilities: None

Travel: 0-1/year

Hours of Work: May require work outside of standard business hours.

Pay Range: $67,000-$80,000/year

EEO: Professionals

Position Summary

The Clinical Content Developer (CCD) is expected to be a recognized functional nutrition and functional medicine expert within IFM, and to contribute to and influence the development of IFM’s programs, products, and education strategy. In this role, the Clinical Content Developer will work to support programs, products, and initiatives as assigned, working within and outside the Medical Education Department to supply the clinical resources necessary for new or ongoing clinical content. This role will be responsible for utilizing clinical expertise to write and translate medical information to practitioner and patient audiences.

Essential Functions

Clinical Content Development

• Plans, produces, reviews, and revises Continuing Medical Education (CME) and non-CME content as assigned by the supervisor, including curation, writing, and Adobe InDesign desktop publishing.
• As a member of the Evidence Team, curates and evaluates evidentiary sources and content while ensuring quality and alignment with IFM Standards, Copyright policy, Citations Database and other parameters as directed by supervisor or other Evidence Team members.
• Collaborates with staff members across departments, contractors, consultants, and reviewers to ensure that educational content is of high professional quality and incorporates elements of adult learning and instructional design, with an emphasis on outcome measures regarding learning objectives where applicable.
• Collaborates across departments to ensure content synergy and alignment with organizational content strategy.
• Ensures adherence to established standards and best practices for project management, intellectual property, branding, and accessibility in MER products and processes, in collaboration with related teams and as directed by supervisor.
• Participates in ongoing training (evidence, copyright, accessibility, etc.) critical to the development of content at IFM.
• When applicable, collaborates with the Accreditation team to ensure adherence to the rules and standards for Continuing Medical Education (CME) and other professional continuing education credits.
• Works collaboratively with Production Specialist(s) to create and revise educational resources in Adobe InDesign.
• Responsible for communicating concepts, directives, and requests to directors, peers, colleagues, and external parties as assigned by supervisor.
• Collaborates within and outside the Medical Education department on the development and evaluation of new promotional/educational product ideas, as well as enhancements to existing products or strategic product extensions, and translates research discoveries into usable and marketable products.

Project Coordination

• Monitors and manages assigned projects from initiation through completion; including planning, resourcing, tracking, reporting, troubleshooting, etc. as directed by supervisor.
• Ensures project results meet requirements regarding quality, reliability, and schedule, including adherence to established standards and best practices for project management, intellectual property, branding, and accessibility, in collaboration with related teams and as directed by supervisor.
• Collaborates within and outside the Medical Education Department to research, develop, revise, and maintain IFM’s library of intellectual property.
• Works within and outside the Resources team to ensure that projects and products meet deadlines; alerts supervisor of delays and recommends schedule changes or resource additions as needed.
• Follows Standard Operating Procedures (SOPs) for various processes and workflows and recommends improvements and/or efficiencies to supervisor.

FM Ambassador and Advocate

• Offers support for IFM programs, both virtual and in-person; participates in IFM online forums, webinars, and other interactive activities with partners, educators, and participants as needed.
• Acts as a functional medicine ambassador for IFM by providing expertise, offering support to and receiving feedback from internal IFM employees, partners, attendees, and other third parties – through both formal and informal arrangements.

What We’re Looking For

• Master’s degree in a health-related field required.
• Functional medicine or functional nutrition training and clinical experience.
• Experience in research, medical writing, evidence curation.
• Experience in handling complex projects and working with multiple stakeholders, across multiple geographical locations to achieve stated milestones and objectives.
• Experience with adult learning, instructional design principles, and e-learning programs preferred.
• Experience with Adobe Suite preferred.
• Knowledge of project coordination skillsets with an ability to effectively deliver projects to fruition.
• Proficient literature curation skills, with an ability to conduct an end-to-end literature review that includes the refinement of a clinical question, identification of search terms and a database-appropriate search strategy, organization and evaluation of search results and a research summary draft for stakeholders.
• Demonstrates information literacy, including understanding the basics of study design and foundational statistical methodology in medical literature. Examples include but are not limited to: interpretation of confidence intervals, p-values, dichotomous and continuous summary measures (i.e. risk ratios, weighted mean differences) and ability to comment on clinical significance.
• Accountability & Execution: Must be able to deliver on work product commitments to; Ability to work independently without direct supervision.
• Attention to Detail: Ability to be detail oriented and devote focus and a critical lens to produce high-quality work.
• Collaboration: Demonstrates competent collaboration and relationship management skills and is able to work effectively with colleagues and external stakeholders.
• Communication: Ability to communicate information in concise, actionable language and have the recipient understand the message whether orally or in writing.
• Decision Making: Ability to make decisions guided by resource availability and functional objectives. Demonstrate data driven decision making combined with intuitive understanding and an ability to translate key insights to stakeholders and partners.
• Lead: Ability to influence without direct authority.
• Organizational Excellence, Planning & Organization: Demonstrated experience leading, taking initiative, ownership, and accountability for projects; Able to react quickly with a strong sense of urgency. Understands and applies effective organizational techniques to stay focused, demonstrate efficiency in work and allocate/request appropriate resources when needed.
• Teamwork: Ability to collaborate with teams on communication processes, goals, schedules, and outcomes. Demonstrated ability to build and maintain positive relationships and actively contributes as a member of working teams to achieve results. Embodies the employee values to build, motivate and maintain healthy and functional teams.
• Technical: Competent with MS Office Suite (Excel, Outlook, Word, PowerPoint); willingness and ability to adapt to new technologies and software, including but not limited to Adobe Creative Cloud suite, Box, Asana, Airtable, Articulate 360, BioRender.

Our Advice

At IFM we believe some skills can be acquired. We are committed to creating an equitable, inclusive, and diverse organization and we consider all applicants with a wide range of experiences and backgrounds that are relevant and applicable. If you don’t see yourself fully reflected in all of the qualifications, we welcome you to inquire. With a willingness to collaborate, lead, inspire and innovate, you could belong at IFM!

What’s In It for You?

•       Paid base medical, dental and vision insurance (dependent coverage offered at a competitive monthly premium)!

•       Paid life insurance, short-term and long-term disability insurance!

•       Two weeks’ vacation and two weeks’ sick leave accrued annually for new employees!

•       Monthly work-from-home stipend!

•       401(k) with generous contribution!

•       14 paid holidays annually!

•       Meeting-free Tuesday afternoons!

•       Department budgeted job skills training!

•       Complimentary registration to IFM’s educational programs!

As required by Washington state law, IFM must disclose in each job posting the pay rate or salary range, and a general description of all of the benefits and other compensation to be offered to the hired applicant. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

Get to Know Us

The team at IFM is changing the way medicine is practiced and transforming the health (and lives) of millions of people around the world. Every single day, our teammates impact the quality of patient care through their unique roles that support the mission of our organization!

IFM has made it our mission to educate our employees on the importance of diversity, equity, and inclusion in the workplace. It is our goal is to create a culture of belonging rooted in recognition, expression, and valuing our team members’ voices.

Although a remote workforce, we believe in the importance of personal connections to build positive and collaborative working relationships. These connections are fostered through virtual team events, intentional development opportunities, and thoughtful benefits geared to support employees in their home offices. You can find members of IFM’s team in 26 states across the US!

Interested? Our team is hungry and inspired and we want you to be too. Strive to grow with us!

Interview Process

1.      You see this job posting, it piques your interest, and you apply!

2.      A member of our HR team reaches out to you to schedule an introductory phone screen.

3.      The hiring manager selects candidates (and possibly you!) to move forward with a virtual video interview and meet with members of the team.

4.      Our team is highly collaborative, and we want to ensure that you have a chance to interact with and meet our amazing team. So, bear with us, our interview process is subject to our team’s availability but rest assured, we are actively working to schedule your interview(s).

5.      We look forward to meeting you!

If you have any questions about your candidacy, please direct all questions to a member of the Human Resources Department so we can best respond to your inquiry!

Equal Employment Opportunity

The Institute for Functional Medicine, IFM, is a federal government contractor and an Equal Opportunity Employer. IFM invites all applicants to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status. As such, IFM invites you to voluntarily self-identify as a qualified individual, if applicable using the Voluntary EEO Form.

If you need accommodations during the interview process, please inform the Human Resources representative as soon as possible. IFM will make every effort to provide a reasonable accommodation(s) during the interview and hiring process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Completion of this information is voluntary and as such, adverse action will not be taken should you decide to not self-identify. The information you submit will be kept confidential.

Applicants Rights under Federal Employment Laws

FMLA: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

EEO: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EPPA: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

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